What my HR benefits team could actually do

I did exactly the same and felt terrible about it. You have not done anything wrong.

Practical, boring answer: write the three questions down before you go in. I have never once remembered them otherwise.

Coming back to this a fortnight later to say it settled. Leaving the update because I hate reading threads that stop.

What the reply above described happened to me too, in a slightly different order.

For what it is worth, the trial data on this is thinner than the confidence of the internet would suggest. Worth knowing when you read the posts.

Gently disagreeing with the reply above, or rather adding the other half of it.

Have you got anyone who can be with you when you do it? It made an enormous difference to me and I felt silly asking.

The thing that changed it for me was going slower, agreed with my prescriber. I am not suggesting you do that. I am saying the conversation exists.

My pharmacist was more use than anyone. Ten minutes at the counter, no appointment, no charge.

I am the person who had the frightening version of this. I went in, it was investigated, and it was not what anyone feared. Going in is the whole of my advice.