Insurance appeals
Call recaps
Written up afterwards by the facilitator. There are no recordings of any circle call and there never will be — it is a design position, not an oversight — and nobody is identified beyond a first name.
The appeals that failed
13 attendedheld by Petra
I run this call once a year because a circle that only counts its wins is running a marketing operation. Thirteen people, six of whom have lost an appeal, two of whom have lost two. We…
Four paragraphs a reviewer can act on
11 attendedheld by Petra
A writing workshop, which is what most of this circle actually is. Eleven people with a refusal identified and a criterion in hand, spending an hour on the four paragraphs. The rule I…
Reading the refusal letter as a document
9 attendedheld by Petra
Nine people, eight refusal letters, one hour. This circle is unromantic on purpose. A refusal is an administrative act, administrative acts follow processes, and most people lose to a…